Returns & Exchanges
At Fenris Workshop, we stand by the quality of our craftsmanship and offer a 30-day return window for all unworn apparel and accessories. If your order doesn't meet your expectations, we are committed to making it right through a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our workshop receives and inspects your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing