Frequently Asked Questions
Everything you need to know about your Fenris Workshop order.
What is the typical shipping timeframe?
Most orders are processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-15 business days depending on your location.
How do I determine my correct size?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our chart for the most accurate fit.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
Are your materials sustainably sourced?
At Fenris Workshop, we prioritize ethical manufacturing. Our apparel is crafted using organic cotton and recycled polyester blends to ensure high quality with a lower environmental impact.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How should I care for my Fenris Workshop apparel?
To preserve the life of your garments, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat tumble drying.